Your Documentation Section

Running a help centre at /support/docs/, separate from your blog.


The Documentation module gives you a help centre at /support/docs/ — structured, browsable reference content that lives apart from your blog. The pages you're reading now are exactly that.

Turning it on

Documentation is off by default. Switch it on under Settings → Modules, and a Documentation group appears in your admin sidebar with three screens: Manage Articles, Add New Article, and Sections.

Why it isn't just the blog

A blog is a feed — newest first, and a post written two years ago sinks. Documentation is a reference: readers arrive looking for one specific answer and need to browse by topic. So the two are kept apart deliberately:

  • Documentation articles never appear in your blog archive, your RSS feed, or a Blog Listing block.
  • Blog posts never appear in your documentation index.
  • The docs index is ordered by you, not by date.
  • Each is described to search engines as what it actually is — a blog post or a reference article.

Sections

Articles are grouped into sections, managed under Documentation → Sections. Sections can be nested, and their display order controls the order they appear in the index and the sidebar. Give each one a short description — it shows under the heading and helps readers find the right group quickly.

Reading order

Within a section, articles are ordered by their Display Order field, not by publish date. That same order drives the previous/next links at the foot of each article, so it's worth setting deliberately: it's the path a reader follows when working through a section start to finish.

Writing articles

The editor is the same one the blog uses — page builder or HTML mode, drafts, scheduled publishing, preview links, and per-article SEO fields. An article's excerpt appears beneath its title in the index, so treat it as a one-line answer to "what's in here?"

Moving something between blog and docs

Open it from the other screen. An article edited under Documentation is documentation; a post edited under Blog is a post. If you move something that was already published, its old address will stop working — set up a redirect so existing links don't break.